Archive for the 'Randomness' Category

I just finished the weirdest conversation of my life.

April 13, 2006

I just hung up from, by far, THE oddest tech support call I’ve ever received. It wasn’t even a tech call. This woman just called and started saying, "Your number just showed up on my ID. Who are you?" I said "We’re a company, Quantum Internet Services. We provide Internet services to our customers."

So far, not so strange. But then she proceeded to tell me how she thought we might be her abusive ex boyfriend who used to beat her. She said he sometimes prank calls her. I told her I assume one of our employees called her by mistake and I apologized for the inconvenience. Oh, but that was not the end of the conversation by a long shot. She says, "Well maybe you were trying to reach my dead son… but he’s dead." Wow. What do you say to that? Yeah, I don’t know either, so I just sat quietly in amazement of how much this total stranger was willing to tell me.

Determined to figure out why we had contacted this poor soul, I asked her name to see if we might have a current customer that is amongst the living whom resides in her home. We did have a customer with the same last name so I suggested that perhaps she knew this person. His name was Christoper (common name, dammit). She said her grandson’s name was Christopher but he didn’t live there.

Then she continued to tell me how she hasn’t talked to him in such a long time and how there are exactly 3, count them… THREE, people in the phone book with the same last name as her in that area. The fact that she knew this information off the top of her head, once again, amazed me. I am in complete awe at this point and think to myself, "This must be a prank call". She told me her name was Sarah, and there are lots of Sarah’s. I concur. Ok, so, it’s time to end this call before I lose what’s left of my sanity. I once more, apologized for the inconvenience and told her we must have mistakenly called her thinking we were calling someone else. She finally agreed to end the call by blessing me and wishing me a happy Easter.

*UPDATE* Come to find out, our sys admin accidentally dialed the wrong number and got this woman’s house. Thanks a lot Willie.

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